I have worked in a well known high street jewellers in the UK for over 2 years now. I have worked in several shops within the chain and all 4 of the managers I have had, all the assistant managers and all but one of the supervisors have been female. The jewellery sector is generally female dominated and as far as I can tell people are not surprised to be served by a woman when they come into a jewellers, in fact, in many cases men expect this and want a “woman’s opinion”. However, many times I have encountered customers (male and female) who ask to speak to the manager and appear surprised when I call over my female manager.
It could be argued that this is just my own perception so I wouldn’t generally comment but recently there was one occasion where the (male) customer asked to speak to the manager so I called her over only for him to say: “NO! I asked to speak to the MANAGER.” and point to the only man I work with, who is in fact not my superior and actually has less experience than me.
Clearly even with a massive female workforce the managers must all be men and the only reason I called a woman over is that I stupidly misheard the customer. #MFIF