I’ve been a shop assistant in a clothes chain for two years now, and my (mainly female) managers usually draft me in to train new employees on our registers because I have a great customer service record. For the Christmas temp period we draft in a lot of new staff, and I was training a team of seven, five women and two men.
It usually takes about an hour to go through everything as well as monitor their progress independently for 30 minutes. However, one of the men was being exceptionally rude to every customer and wasn’t calculating change properly – I came over to lend a hand and demonstrate, reasoning that a mass training session for the busiest time of the year isn’t the best situation we could have.
However, he asked me who the duty manager was and I rang them for assistance (he refused to tell me the problem). When our (male) duty manager arrived, he asked to be retrained by them because he couldn’t take a “little girl” seriously. Yet the other six people, including the other man, were pitch perfect, but I guess it’s #MFIF.